ISTC’s Policies & Procedures

  • Students must have a valid form of photo identification. A valid U.S. Government or State issued identification card or license that contains a current photograph. This document must be unexpired or expired no longer than 60 days with valid receipt of renewal. Examples of these include: State Issued Driver License, State or Federal Issued Identification Card, Military Identification, TWIC Card, U.S Passport containing current photograph, Green Card/Permanent Resident Card, Employment Authorization Card, and State Issued Concealed Handgun Permit.
  • ISTC performs a Social Security Verification on all students. A cost of $6.00 per verification will be charged to the contract company. ISTC does maintain reciprocity with other safety councils performing Social Security Verifications under similar conditions.
  • Normal business hours are 7:00 a.m. – 4:00 p.m., Monday through Friday
  • Electronic Registration is available to all ISTC customers who have appropriate computer system requirements. Contact our Vice President Operations for further details.
  • Students are accepted on a first come, first serve basis, but ISTC strives to accommodate special circumstances and emergencies.
  • ISTC will accept the approved reciprocal code from the attached list of reciprocal councils. Training MUST be verifiable via the issuing council’s website to be transferred to the ISTC badge.
  • Any student who fails a Basic Orientation Plus or Basic Orientation Plus Refresher at ISTC must successfully complete the class at ISTC. NO reciprocal card will be accepted once a student fails at ISTC.
  • It is the contractor’s responsibility to inform their employees of dates and times they will attend classes at ISTC.
  • PLEASE RETURN ALL OLD BADGES TO ISTC at check in.
  • A $13.00 fee is required to reprint a lost ISTC badge. Payment must be received when badge is released on all lost badges.
  • Fail test will be charged at the regular class rate.
  • Non-subscribers are required to pay for classes prior to releasing the badge. Payment may be made by cash, check or credit card.
  • ISTC policies regarding alcohol, drugs, weapons and conduct have been posted in the halls. Students who are not within the guidelines of ISTC’s policies may be asked to leave the premises.
  • ISTC policies regarding cheating are posted in the classrooms. Any student caught cheating will not be allowed through classes for 30 days.